Store Policies

Shipping Policy

We will ship your items utilizing our choice of carrier in order to get your purchase to you in the fastest, safest manner.

International Shipping outside of United States: Revolution Power is not responsible for any duty or brokerage fees incurred by recipient. We will not falsify shipping records to reduce import duties or taxes in other countries.

Revolution Power offers the following Return Policy:

We strive to bring you quality products from reputable manufacturers. Though rare, an item may have a defect or be damaged in shipping. No fear, we are dedicated to your satisfaction.

Please Note: We can only accept products for return within 14 days of when you receive the product. Defective merchandise may be exchanged for the same item. Non-defective product returns are subject to a 25% restocking fee. All returns must include the original product, original box and all accessories, manuals etc. that were included.

An RMA number must accompany all returned items. We do not accept returns without an RMA. To obtain an RMA, please contact sales@revolutionpower.com or at 1.800.454.4596.

Please note:  Due to the electrical nature of fuses and the delicate job they have of protecting customer equipment, counterfeiting, etc., we cannot accept returns on fuses.  We cannot offer for sale, any fuses, used or unused, that have left our possession - even packages that appear unopened.  Please check your equipment and review your fuse order prior to purchasing.

Please include the following information in your communication:

  • The full name of the purchaser (for example, Jane Doe).
  • Your full email address: (janedoe@mymail.com). If you purchased your item direct and don't have an email address, please include a phone number to contact you.
  • The order or invoice number
  • A brief description of the product, its condition, opened-unopened etc., and reason for return.

Follow these steps once you have an approved RMA:

  1. Ship the item back to us. You are responsible for shipping costs unless given alternate instructions by our sales team. Please use a reputable tracking shipper (UPS, FedEx, etc.) so your package can be tracked. YOU MUST SEND US THE TRACKING NUMBER.
  2. When your item has been received and processed, we will credit your account, less shipping, handling and applicable tariffs or taxes, or ship you a replacement product. If we are out of stock of the item at that time, we reserve the right to ship an equivalent or better product.
  3. If purchased by credit card, an entry on your credit card statement will be from Revaudio. For checks or bank transfers, a check will be issued and mailed to your registered address.

We process refunds on our end within 24 hours.  Credits may require up to 6 weeks to process through your bank or credit card issuer, though most often just a day or two.

Privacy Statement

Modified 9/26/18
 
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
 
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
 
SECTION 2 - CONSENT
 
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
 
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@revolutionpower.com or mailing us at:
 
Revolution Power
126 SW 148th St C100 #7  Burien Washington US 98166
 
SECTION 3 - DISCLOSURE
 
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
 
SECTION 4 - Platform and Host - Magento, Neoverve
 
Our store is hosted on Neoverve. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Neoverve's data storage, databases and the general ecommerce Magento application. They store your data on a secure server behind a firewall.
 
Payment:

We utilize PayPal as our credit card pprocessor.  If you choose a direct payment gateway to complete your purchase, then PayPal may store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read The PayPal Privacy Statement (https://www.paypal.com/us/webapps/mpp/ua/privacy-full).

SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
 
Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL).  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
 
SECTION 7 - COOKIES
 
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.
 
Cookies and How They Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you'd expect
  • Offer you free services/content (thanks to advertising)
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties
  • Pay sales commissions

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies, we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies. We use cookies to make our website work. There is no way to prevent these cookies being set other than to not use our site.

Social Website Cookies

So you can easily share our content on the likes of Facebook and Twitter, we have included sharing buttons on our site.

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Visitor Statistics Cookies

We use cookies to compile visitor statistics, such as how many people have visited our website; what type of technology they are using (e.g. Mac or Windows, which helps to identify when our site isn't working as it should for particular technologies); how long they spend on the site; what page they look at, etc. This helps us to continuously improve our website. These programs also tell us how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to put more money into developing our services for you instead of marketing costs.

Advertising Cookies

Cookies are widely used in online advertising. We, advertisers or our advertising partners cannot gain personally identifiable information from these cookies.

You can learn more about online advertising at http://www.youronlinechoices.com. You can opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices, although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so, however, will likely limit the functionality of our and a large proportion of the world's websites as cookies are a standard part of most modern websites.

It may be that your concerns around cookies relate to so called 'spyware'. Rather than switching off cookies in your browser, you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive..

 
SECTION 8 - AGE OF CONSENT
 
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
 
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
 
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
 
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@revolutionpower.com or by mail at:
 
Revolution Power
[Re: Privacy Compliance Officer]
126 SW 148th St C100 #7  Burien Washington US 98166
 
© 2019 Revolution Power. All Rights Reserved.